Shipping policy

Shipping Policy

Last updated: [Date]

Thank you for shopping with Dunamis Company! Below you’ll find everything you need to know about how and when your order will be shipped.

Order Processing & Production Time

All of our products are made to order. Once you place an order, it goes into production before shipping.

Production time: 2–5 business days
Orders are processed Monday–Friday (excluding holidays)

You’ll receive a confirmation email once your order has been placed and another email with tracking information when your order ships.

Shipping Times

Shipping times vary depending on your location and the shipping method selected at checkout.

Estimated shipping times:

United States: 3–7 business days
Canada: 5–10 business days
International: 7–20 business days

Please note that these are estimates and may be affected by customs delays, carrier issues, or peak seasons.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the items in your order.

We may occasionally offer free or discounted shipping during promotions.

Tracking Information

Once your order ships, you’ll receive an email with a tracking number. Tracking updates may take 24–48 hours to appear after shipment.

Customs, Duties & Taxes (International Orders)

International orders may be subject to customs fees, import duties, or taxes, which are not included in the product or shipping price. These charges are the responsibility of the customer.

Incorrect Address or Delivery Issues

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to an incorrect address provided by the customer.
If a package is returned due to an incorrect or incomplete address, reshipping fees may apply.